Return Policy

Requests for refunds, exchanges, or upgrades must be made within 30 days from the date of purchase and only if the other criteria listed below are met.

 

  • All upgrades must be made within 30 days of purchase.
     
  • Textbooks are NOT RETURNABLE or REFUNDABLE after they have shipped.

  • Shipping fees are NOT refundable.

  • Virtual Classroom Courses are refundable but only within 30 days of purchase and only if the student has not completed a full 1 module of the course or less than one exam in the simulator.

  • $6.00 service charge on all refunds for cover credit card charge/refund fees.

If you would like to request a refund, exchange, or upgrade, please send an e-mail to support@insurance-schools.com and give your name, your Order ID and your request for a refund, exchange, or upgrade. Someone will reply to your request promptly.


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