Return Policy

Requests for refunds, exchanges, or upgrades must be made within 30 days from the date of purchase and only if the other criteria listed below are met.

• All upgrades must be made within 30 days of purchase.
   
• Textbooks are NOT RETURNABLE or REFUNDABLE after they have shipped.
  
  
• Shipping fees are NOT refundable.
  
  
• Virtual Classroom Courses are refundable but only within 30 days of purchase and only if the student has not completed a full 1 module of the course or less than one exam in the simulator.


• $6.00 service charge on all refunds for cover credit card charge/refund fees.

If you would like to request a refund, exchange, or upgrade, please send an e-mail to support@insurance-schools.com and give your name, your Order ID and your request for a refund, exchange, or upgrade. Someone will reply to your request promptly.