Webinar Date: Wednesday, October 14th, 2026

Webinar Time: 9:00 am to 12:00 pm ET
                           8:00 am to 11:00 am CT

CE Credits: 3 hours (no final exam; only attendance is required) for Property & Casualty Agents and Adjusters

CE Course Approved in: Alabama, Delaware, North Carolina, New Hampshire, Texas, and West Virginia.

Course Description: Every liability claim tells a story—but uncovering the facts, determining coverage, and reaching the right resolution takes knowledge, skill, and a solid investigative approach.

In this engaging, instructor-led webinar, you’ll take a closer look at what happens from the moment a liability claim is reported through investigation, evaluation, and settlement. Explore the key players involved, common types of liability claims, and the critical steps claims professionals use to gather facts, analyze coverage, assess liability, and evaluate a claim.

Along the way, you’ll gain practical insight into the questions that matter most: Who may be responsible? Does coverage apply? What information is needed to make an informed decision? And how does a claim move from investigation toward resolution?

Whether you work directly with claims or simply want a better understanding of the claims process, this course will help you sharpen your knowledge, strengthen your decision-making skills, and gain greater confidence navigating liability claims from start to finish.