Webinar Date: Thursday, November 12th, 2026


Webinar Time: 1:00 pm to 4:00 pm ET
                           12:00 pm to 3:00 pm CT


CE Credits: 3 hours (no final exam; only attendance is required) for Property & Casualty Agents and Adjusters



CE Course Approved in: Alabama, Delaware, New Hampshire, North Carolina, South Carolina, Texas, and West Virginia.


Course Description: Liability claims can quickly become complicated, and understanding how they are handled can make a meaningful difference when working with insureds throughout the claims process. This instructor-led webinar takes a practical look at liability insurance claims from initial reporting through investigation, coverage evaluation, and settlement.

Attendees will explore common types of liability claims, the roles and responsibilities of the parties involved, how coverage and liability are evaluated, and the factors that can influence the investigation and resolution of a claim. Through real-world concepts and examples, insurance professionals will gain a clearer understanding of what happens behind the scenes during the liability claims process and develop practical knowledge they can use to better understand claims decisions, communicate with insureds, and navigate liability claim situations with greater confidence.